Orders and tables | Efaeto guide

Before you start

Sign in with your own account. The owner must have opened the venue session. If the shift-start screen appears, select your post and enter opening cash where required.
For table service, select the correct table. For counter collection, use the till’s counter flow. Check the service type before sending.

Choose a category and item, then set the quantity and modifiers. Add notes to the relevant item so the correct station sees them.
Check the table, items and total. Send the order and wait for confirmation. A connection-related queued status means the kitchen has not received it yet.
To add to an open table, enter the new items against that table. To correct a sent order, use the permitted edit action and notify the kitchen.

Open the table on the floor plan and review its open bill. For a split payment, select the items and quantities being paid for. Check the remaining balance before serving the next payer.
Record the actual payment method. Choosing “Card” records how payment was taken; it does not prove a bank transaction was authorised.
Use the floor-plan action to transfer or merge tables and check the destination bill. Release the table once the bill has been settled.

The current Efaeto version does not issue fiscal receipts. The legal receipt is issued by the venue’s fiscal system. An Efaeto order ticket does not replace it.

Tell us which step you are on and what you see on screen.

Guide last reviewed: 24 September 2026. Available options depend on the version, user role and enabled features.