Open a venue session
- Open administration, “Statistics” and choose “Open Store”. First check that the menu, stock and devices are ready.
- After opening, staff take their posts. A session continuing past midnight does not need to close just because the calendar date changed.
Before closing
- Review open tables, unpaid orders and items awaiting preparation or handover. Also make sure devices have sent any orders still in their queues.
- Finish staff handovers and close drawers with the counts required by your settings. If an outstanding task is reported, resolve that specific issue before continuing.
Close and retrieve the Excel report
- Choose “Close Store” and confirm. The app generates an Excel report. Orders remain in history; normal closing does not delete them.
- Check that the file downloaded and opens. Use the report archive to find and download previous reports. Keep another copy according to your business’s procedure.
Reading the statistics
- Select the period you need. Compare sales, payment methods, products and staff data. For product costs, first check that purchase and recipe data has been entered.
- A sales report is neither a full backup nor a fiscal document. Restoring the installation requires a backup of the application data.
Guide last reviewed: 24 September 2026. Available options depend on the version, user role and enabled features.