Greek hospitality software Heraklion, Crete Support 24/7 +30 697 030 5072

For the venue owner

Installation and equipment

Prepare the computer and network before adding your menu. Initial Efaeto installation is currently arranged with support.

What your venue needs

  1. A Windows 11 computer with an x64 processor, an SSD and a recommended 8 GB of RAM. The installer needs at least 3 GB of free space for installation. Allow additional space for data and backups.
  2. A router and WiFi coverage at every workstation. Where possible, connect the main computer to the router by cable. A UPS for the computer and network helps during brief power cuts.
  3. Phones or tablets with a modern browser for staff. Before buying printers, we check the exact model and its connection type.

Installation steps

  1. Tell support your Windows version, computer specifications and the number of tills, waiter devices and kitchen stations you need. There is no public installer download on the website yet.
  2. Once support provides the installer, open it on the main computer. Enter the venue name and the licence key, if provided. The installer also installs the required software components.
  3. When the app first opens, create the administrator account with your own username and password. Store the credentials safely and create separate staff accounts.

Before taking real orders

  1. Connect a phone and a kitchen display. In a test installation, send an order with food, a drink and a note. Check that each station receives the right items.
  2. Check printing, payment recording, closing and a backup with support. Keep test orders separate from real sales.
  3. Keep the computer and router powered on throughout service. Set the computer to stay awake during the shift.

Need help with setup?

Tell us which step you are on and what you see on screen.

Contact support

Guide last reviewed: 24 September 2026. Available options depend on the version, user role and enabled features.